Household Support Fund

Help with cost of living

With rises in energy, petrol and food prices, thousands of households across our borough have been feeling the squeeze.

Redbridge Council is working with its partners across the public and voluntary sectors to support you; especially vulnerable people and those hit hardest.

Over the past year we have been distributing funds allocated to help Redbridge families and individuals needing extra support. The Council has delivered £3.8m worth of support:

  • 77,000 awards to Redbridge residents
  • 495k meals outside of term time for over 11,000 pupils
  • 4470 Warm Packs sent to low-income pensioner households
  • 792 vulnerable single adults targeted for support
  • Support to local foodbanks

These awards helped residents in many ways including meeting food, energy and water costs and providing essentials like warm clothing, sanitary products, soap, blankets, boiler servicing or buying vital appliances like freezers and ovens.

Redbridge Council sent low-income pensioners in the borough a warm pack. It supported 4470 households with vouchers to be set against heating bills, thermometers to ensure rooms were being kept at safe temperatures and information on where to access additional support to manage through the cost-of-living crisis.

We have received an additional £1.9m to be used by the end of March 2023. Our teams are working quickly to mobilise support for those in greatest need.

There are different ways of accessing the Household Support Fund:

  • Referral by a professional currently working with you or your family, such as a social worker, educational welfare officer, family support worker or through your child's school
  • Citizens Advice Redbridge based at the Central Library can make referrals
  • Attending one of our drop-in sessions that will be publicised here

The Household Support Fund is an emergency fund and we ask that residents first use the benefits calculator to ensure they are getting all the benefits they are rightly entitled to.  

For the longer term, it is important to improve your chances of getting into a job. The Council provides support for that too through Work Redbridge.

Redbridge Council is holding a series of events where you can receive advice and make applications to the Household Support Fund:

  • 24 November at Orchard Estate Housing Offices between 10 and 12am
  • 5 December, Cost of Living clinic with a range of advice on economising through these tough times. This will be held at The Ilford Spark Lab, 120-122 High Rd, Ilford IG1 1DA between 10am and 2pm
  • 15 December at Hainault Library, 100 Manford Way, Hainault IG7 4DD between 10 and 12am