Cost of Living Help for Pensioners in Redbridge

The Cost-of-Living crisis has hit pensioners especially hard. Below are a number of services that can help.


Pension Credit

Earlier this year, the Benefit service  partnered  with Age UK Redbridge, Barking and Havering and wrote to over 400 pensioners to let them know that they may be entitled to Pension Credit and how to claim it.


Maybe they wrote to you? They may have written to your pension-age friend or family member.

At a time when so many residents are struggling financially, please use the Government’s Pension Credit calculator to see whether you (or your loved one) can increase your income by claiming Pension Credit.

Pension Credit calculator:


And if you need help with this, please contact Age UK or the council’s Welfare Benefits service. The Benefits team have noticed that there are many pensioners who are not coming forward and are missing out on benefits. Do speak to the team as they can help you to maximise your benefits.

Age UK Redbridge:

Welfare Benefits service:


Free TV License

Also, did you know that a person aged 75 or over and receives Pension Credit can also apply for a free TV license? A TV licence is £159.00 per year. Applying for a free one will put money back in your pocket. If you have been paying for a TV licence when you were eligible for a free one, you may be due a refund. To find out more and apply, visit:


Support for vulnerable people

There are also a range of benefits available that are more likely to support pensioners and vulnerable people, eg disability benefits. Check out the Cost-of-Living website:


Household Support Fund

The Household Support Fund is available to pensioners on application and through drop-in sessions. Please see the Events page on the Cost-of-Living website for updates:

Community Living Rooms

If you are worried about your energy bills, don’t forget there is a network of places where you can stay warm in the winter and cool in the summer. These include libraries and community organisations. Most also run activity programmes like book clubs, classes and social groups.


Lunch Clubs

Redbridge has a couple of lunch clubs, they are a place to eat a good meal, make friends and try out new activities. There is a charge and meals will need to be booked in advance.


Age UK Activity Centre

Age UK also has an Activity Centre at the Allan Burgess Centre in Wanstead. They provide lunch and refreshments and run a number of activities including: Art, Bridge, Chair exercise, Chair Yoga and Book Club. They also do computer training, online/offline Tai Chi and Online classes through Di’s Diamonds and Art videos. There is a small fee for lunch and activities at the centre.


Reduce your food shopping bill

Don’t forget, pensioners and residents can access the Ilford Community Grocery Store for an annual membership of £5 and buy 12 items for just £5 helping the food budget go further. This is a discount of about 80% discount on grocery bills. The store is open Monday to Friday, from 9.30am to 4.30pm. (Excluding bank holidays) Pay them a visit and see if it is for you. The Community Grocery is located at 25-29 Clements Rd, Ilford. More details:

In an emergency

If you are struggling to put food on the plate, contact Welfare Benefits, Citizen’s Advice Redbridge etc who can issue food vouchers which can be used at Redbridge Food Banks.